Operations department
Hosting and IT solutions
A dedicated team, experts who know your infrastructure, and a responsiveness you feel from the very first incident.
- Two data centres in the Paris region
- Business continuity plan
- On-site interventions, no subcontracting
Our approach
An infrastructure run by people who know it
Since 1978, OrdiPat has supported its clients in managing and securing their IT environment. What sets us apart is not only technical: no outsourced hotline, no ticket left hanging for three days.
Our operations department covers the full IT needs of an organisation, from server hosting to physical interventions on site. Every service is built around your actual needs, not around a standard catalogue.
-
A dedicated team
No outsourced hotline: you deal with the experts who run your infrastructure.
-
Your environment, known
When something goes wrong, you do not explain your infrastructure to someone discovering it.
-
On site, no intermediary
Our technicians come over, install, configure and test. No subcontracting.
-
Built to measure
You pick the services you need and adjust them over time.
Infrastructure
Two data centres, business that carries on
Your data is hosted in our two data centres in the Paris region, on physically separate sites. If one site fails, the switchover happens without any service interruption: exactly what a business continuity plan is meant to deliver.
- Paris region
- Two separate sites
- Seamless failover
- Dual air-conditioning systems
- Dual fire detection and automatic extinguishing
- Electronic surveillance
- Continuous supervision
- Proactive maintenance
- Regular backups
Services
What we provide
From server hosting to on-site interventions, every service built around your needs.
Infrastructure
Hosting, running and connecting your systems.
-
Hosting and infrastructure
Hosting for physical and virtual servers, dedicated or shared, according to your performance requirements. Continuous supervision, proactive maintenance and regular backups are included.
-
Servers and systems
Installation, configuration and administration of Windows and Linux servers, management of virtualised environments, preventive and corrective maintenance, continuous performance tuning.
-
Networks and connectivity
Our teams work directly on your premises: professional Wi-Fi access points, network architecture, hardware installation on site. No subcontracting, no intermediary.
Security and email
Protecting your access, your data and your communications.
-
Security
Tailored SSL certificates (standard, wildcard, multi-domain), multi-factor authentication with Cisco Duo, web protection and optimisation through Cloudflare, professional anti-spam solutions with support included.
-
Email and collaboration tools
We host and administer your mail servers, with regular data backups and built-in anti-spam protection. We also support your teams in using sharing and meeting tools.
Equipment and support
Equipping your teams and supporting them every day.
-
Hardware and licences
Sale and rental of IT equipment with maintenance included and fast replacement in the event of a failure. PCs, peripherals, accessories and professional licences: we handle renewals and updates.
-
Support and assistance
Support reachable through the helpdesk, by email or by phone, and technicians who come on site whenever the situation calls for it.
Need support?
Our support is reachable through the helpdesk, by email or by phone, and our technicians come on site whenever the situation calls for it. Every client has a contact who knows their environment.